IAC Interactive, a company I shorted with success (vs Google) on a January 23rd trade is involved in several internet businesses that are seeing a major slowdown, especially in the finance sector but also in dating and its main property is Match.com, one of the main internet dating properties. The problem of course is not caused by the lack of users. There is arguably more and more internet users looking for love online every day and as such it certainly looks like a great business in theory. The problem of course is that there exists an increasing number of ways to get this done without paying any fees.
Users can now use social networks such as Myspace or Facebook to look for prospective lovers. And there are even some very important dating sites that do not use paid memberships as a business model. One of the sources I use to get information about the business of online dating is on the blog of the founder of PlentyofFish, arguably the most important free dating website in North America. He has written about how even Match.com has launched (although under another name), a free dating service. And the industry is certainly going through important changes. While leaner companies such as PlentyofFish are able to live off of advertising income because of a low cost structure, others such as Yahoo!, Match.com, etc are finding it a lot more difficult. And there is no question why in my opinion. They have a lot more resources than needed in most cases. Look at Match.com and you will see they have offices in Dallas (Headquarters), Beijing, London, Madrid, Munich, Paris, Stockholm and Tokyo. Say what? Why in the world do they need all of those offices? Just does not seem like a winning combination.
But actually, today IACI made a good move selling its european operations of Match.com to Meetic.com, the leader in that market. Of course, if it was a great move, IACI would be selling the company for cash. But instead, an important part of the deal is in stock of Meetic.com. But at least, perhaps Match.com will put more energy on the US market. In my opinion, dating is one of those sectors that is very difficult to leverage. It will always be very difficult to compete against a free local website that is popular among the local population.
For example, I live in Quebec where the leader in online dating is Reseau Contact owned by Quebecor, a media company that is very well implemented in the region. So for a US or foreign company to actually make it here would require a very important budget and probably not be worth it. And unfortunately for “Global Dating websites”, it is the case in much of the world. Social networks have somehow gone past these borders mainly through the way they help connect friends not only localy but internationally, giving a more “local” feel to users.
So not a perfect move, but without any doubt a positive one as Match.com will spend less energy on Europe and perhaps try to be a leader in the US….
Cloud Computing… the next big thing
Technology is a wonderful thing of course in that it improves productivity and one of the leading changes is the arrival of cloud computing. Nice name isn’t it? Actually cloud computing is quite a simple concept in that it only means internet based software. So instead of opening an excel spreadsheet, you connect to the internet and open a program from your internet browser. The most obvious example is the difference between Microsoft Office and Google documents. On one hand you have Microsoft that has a group of programs namely Excel, word, Powerpoint, etc. But cloud computing is probably something you already use. When is the last time you downloaded Google Maps on your computer? Never of course as you can use it from your browser.
Here are the main aspects i see in such traditional software:
-Usually Purchased physically (cd, etc)
-One time purchase
-New program versions are an incentive to buy a new cd
-Bugs must be repaired through patches, downloads, etc.
-Backups necessary
Compare that to Cloud programs:
-Usually would be paid monthly or annually
-Generally no upgrades necessary
-No support required as any fixes or batches will be made for the user
-Accessible from anywhere that has internet access (increasingly anywhere)
You can see how from the user perspective, there are many advantages in cloud computing because there is less support necessary and no upfront payments. The major advantage of course is that in such an offering, there is almost no limits to the flexibility that can be offered. A small company could purchase only the parts of a software that it will really use, could change its number of licences daily or modify its requirements. And generally, in cloud computing, you can be charged for what you really use, not so much for what you think you will be using a few months in advance when you negotiate with your software provider.
With all of that said, the real question is how to profit from this trend and to me right now it is not clear at all. We are in the opening minutes of this game. Google might be the obvious leader but Microsoft is also pushing hard to catch up and obviously has a lot of advatanges from its dominating existing software. And let’s not focus only on the Microsoft suite as there are countless different software types in specialised fields. To give an example, in the Finance software field, Bloomberg is heads and shoulders above anyone else. But who says a web based company could not provide a comparable service that could be offered at a lesser cost than the 3,000$/month generally charged for a Bloomberg licence.